Contact & Cancellation Policy

Contact Information

Contact Us

Address

Tel Aviv, Israel

Working Hours

Every day, 24/7

Leave a Message

Terms and Conditions

Introduction and Acceptance

By visiting our website or using our services, you accept these Terms and Conditions. Please read carefully.

Service Description

JaffaTransfers offers various passenger transfer services including airport transfers, city transfers, and private chauffeur services.

Reservation and Payment

  • Reservations can be made through our website, phone, or email.
  • Full payment may be required to confirm the reservation.
  • Payments can be made by credit card, bank transfer, or other specified methods.

Cancellation and Refund Policy

Reservation Cancellation

It is important to notify us of your cancellation request as soon as possible. Refund conditions depend on how close to your transfer time you notify us of cancellation:

  • Cancellations made at least 24 hours before the transfer time: Full refund.
  • Cancellations made less than 24 hours before the transfer time: No refund.

Passenger and Baggage Rights

  • Each passenger has the right to carry the number of bags specified during reservation. Additional fees may apply for excess baggage.
  • Transportation of items that may endanger passenger safety is prohibited.

Privacy Policy

Protecting your personal data is important to us. You can access detailed information about our Privacy Policy from the Privacy Policy page on our website.

Changes

JaffaTransfers reserves the right to change these terms and conditions at any time. Changes take effect immediately upon publication.